Emerald Coast Loss Control, Inc.

       "Our greatest asset is integrity"

Loss Control Philosophy

Loss Control is a management responsibility and must be managed like any other company function.

Loss Control activities must be incorporated into the overall operating procedures of the organization. Accountability and responsibility for performance are the keys to a successful loss control program.

Emerald Coast Loss Control, Inc. supports this management approach through service by providing the client with Risk Evaluation and Risk Improvement Programs.       

Risk Evaluation

Risk Evaluation is ECLC's process for determining how well company management is safeguarding its equipment, materials, and human resources. It is an examination of the way a company is utilizing its assets - to seek out where present and future problems might surface and from what sources.

For each area of risk under study, the exposures to loss are examined, the existing control programs and safeguards are reviewed, and a set of recommendations to improve these programs or controls is prepared.

Underwriting Surveys

Risk Evaluation is accomplished by site visits to perform Underwriting Surveys. The survey is aimed at supplying vital information needed to accurately underwrite the account.

The format for Risk Evaluation is the Hazard Identification Survey. A hazard identification survey report involves a narrative report following either ECLC's guidelines or your company requirements. The format is specialized to cover important data for any coverage. In addition, if you have company forms that are required, they will be included or used.

The survey format will be customized to meet the needs of the customer/client. Narrative reports will be submitted to cover Operations, Processes, Exposures, and Controls for casualty accounts and will include building construction and special hazard discussion for property accounts.

If required, your company narrative guidelines can be used to allow uniformity in reporting, making the underwriter's job that much easier. Narrative reports will be either full structured type reports for larger accounts, or short form for smaller accounts. Your company's checklist type forms can also be utilized as requested.

A primary function of the risk evaluation survey is loss history analysis and risk improvement recommendations. Recommendations will be submitted with all reports only after discussed with the client prior to leaving the account (except in the event of a prospective account). Letters can be either sent to the client and agency or left for the company to generate under their name. Follow-up is the responsibility of your company. Recommendations for prospective clients will be handled according to company guidelines.


Risk Improvement

Risk Improvement is ECLC's program to help management formulate and implement controls to upgrade a company's loss control programs. A Risk Improvement Program is designed to meet specific needs and provide management with tools and methods to create optimum operating conditions and lower the likelihood of loss.

Risk Improvement is accomplished by Consultative Loss Control Services based on an Initial Evaluation of the clients needs. This evaluation will analyze hazards and controls, loss experience, and existing safety program effectiveness. Once this is accomplished, results oriented goals and objectives for risk improvement can be established.

A Service Plan and Service Proposal, outlining the goals and objectives, number of visits required to meet the goals, and specific time involved in each visit is presented. This service proposal will include the estimated cost of service.

Once the proposal is accepted, service begins. Visits are kept as scheduled on the service plan and followed by Confirmation of Visit Letters. These will provide all interested parties with an up-to-date record of loss control activities for that visit. The letter will be addressed to Senior Management at the account or the responsible person in charge. Copies will go to the account contact, producer, and underwriters. There are certain exceptions to this and, as always, these procedures will be customized to fit the needs of your company.

After the last visit of the policy year, an Annual Summary Letter will be prepared for the account, producer, and company. It will summarize the loss control services and accomplishments, including pertinent loss analysis. It will also document service findings and account needs, as well as discussing proposed service plan activities and objectives for the coming year.

To enhance risk improvement, the following services are made available to the account and may be added to a service plan as needed:

  • Loss Control Program Analysis and Development

  • Hazard Identification Program Development

  • Accident Investigation and Analysis

  • Process Flow and Hazard Analysis

  • Job Hazard Analysis

  • Management Audits

  • Management, Supervisory, and Employee Safety Training

  • Safe Driver Training

  • Loss Control Presentations at Safety Meetings